Privacy Policy

📋 Introduction

Welcome to Stelearn's Privacy Policy. Stelearn ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Stelearn, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

📊 Information We Collect

We collect several types of information to provide and improve our services:

1. Personal Information You Provide

• Account Information: When you create an account, we collect your name, email address, username, password, and profile picture.
• Profile Data: Information you add to your profile, including bio, location, interests, and social media links.
• Payment Information: When you make purchases or receive payments, we collect payment method details (processed securely through third-party payment providers).
• Content You Create: Videos, courses, comments, messages, and any other content you upload or share on Stelearn.
• Communications: When you contact our support team, we collect the information you provide in your messages.

2. Information Collected Automatically

• Usage Data: We automatically collect information about how you use Stelearn, including videos watched, search queries, time spent on the app, and features used.
• Device Information: Device type, operating system, unique device identifiers, mobile network information, and app version.
• Location Data: With your permission, we collect precise or approximate location data to provide location-based features.
• Log Data: IP address, browser type, access times, pages viewed, and the page you visited before navigating to Stelearn.
• Analytics Data: We use analytics tools to understand user behavior, app performance, and user engagement patterns.

3. Information From Third Parties

• Social Media: If you link your social media accounts, we may receive information from those platforms.
• Payment Processors: Transaction details from our payment partners (Stripe, PayPal, etc.).
• Analytics Providers: Aggregated usage statistics from third-party analytics services.

⚙️ How We Use Your Data

We use the information we collect for the following purposes:

• Provide Services: Create and manage your account, process transactions, deliver content, and enable core features of Stelearn.
• Personalization: Recommend relevant videos, courses, and creators based on your interests and viewing history.
• Communication: Send you important updates, notifications, newsletters, marketing materials (with your consent), and respond to your inquiries.
• Analytics & Improvement: Analyze usage patterns to improve our app, develop new features, and enhance user experience.
• Creator Payments: Calculate earnings, process payouts, and provide financial reporting to creators.
• Safety & Security: Detect fraud, prevent abuse, enforce our Terms of Service, and protect user safety.
• Legal Compliance: Comply with legal obligations, respond to legal requests, and protect our rights and interests.
• Marketing & Promotion: Promote Stelearn features, run contests, and share success stories (with creator consent).

🤝 Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who help us operate Stelearn (cloud hosting, payment processing, analytics, customer support, email delivery). These providers are contractually obligated to protect your data.
• Public Content: Content you post publicly (videos, comments, profile information) is visible to other users and may be indexed by search engines.
• Business Transfers: If Stelearn is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Legal Requirements: We may disclose your information when required by law, court order, or government request, or to protect our rights, safety, and property.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

⚖️ Your Rights & Choices

You have significant control over your personal information. Depending on your location, you may have the following rights:

• Access: Request a copy of all personal data we hold about you in a portable format.
• Correction: Update or correct inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Objection: Object to processing of your data for direct marketing or based on legitimate interests.
• Restriction: Request that we limit how we use your data in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format to transfer to another service.
• Withdraw Consent: Withdraw consent for processing based on consent at any time.
• Opt-Out: Unsubscribe from marketing emails via the link in each email or in your account settings.
• Do Not Sell (CCPA): California residents can opt-out of any "sale" of personal information (though we don't sell data).

🛡️ Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Sensitive data at rest is also encrypted.
• Access Controls: Strict access controls ensure only authorized personnel can access personal data, and only when necessary.
• Secure Infrastructure: Our servers are hosted in secure, SOC 2 certified data centers with physical and digital security measures.
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing.
• Password Protection: User passwords are hashed and salted using industry-standard algorithms (bcrypt).
• Monitoring: 24/7 monitoring for suspicious activity, unauthorized access attempts, and security threats.
• Employee Training: All team members receive data protection and security training.

🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Stelearn:

Types of Cookies We Use:

• Essential Cookies: Required for basic app functionality, authentication, and security. These cannot be disabled.
• Performance Cookies: Help us understand how users interact with Stelearn, which features are popular, and where improvements are needed.
• Functionality Cookies: Remember your preferences, settings, and personalization choices.
• Advertising Cookies: Used to deliver relevant ads and measure ad campaign effectiveness (with your consent).

Managing Cookies:

You can control cookies through your device settings or browser settings. Note that disabling certain cookies may limit functionality. To opt-out of interest-based advertising, visit www.youronlinechoices.eu or www.aboutads.info.

👶 Children's Privacy

Stelearn is intended for users aged 13 years and older (or 16+ in the EU). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at stelearn@outlook.fr. We will take steps to delete such information promptly.

For users between 13-18 years old (or 16-18 in the EU), we recommend parental guidance when using Stelearn. Parents can review privacy settings and monitor their child's activity.

🌐 International Data Transfers

Stelearn operates globally, and your information may be transferred to and stored in countries outside your country of residence, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses: We use EU-approved Standard Contractual Clauses for transfers to countries without adequacy decisions.
• Adequacy Decisions: We transfer data to countries recognized by the EU as providing adequate protection.
• Data Processing Agreements: All service providers sign data processing agreements ensuring GDPR-level protection.
• Security Measures: All international transfers are encrypted and subject to our security protocols.

By using Stelearn, you consent to the transfer of your information to countries outside your country of residence with these protections in place.

📅 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: We retain your data while your account is active and you're using Stelearn.
• Deleted Accounts: After account deletion, most personal data is deleted within 30 days. Some data may be retained longer for legal, security, or legitimate business purposes.
• Financial Records: Transaction and payment data is retained for 7 years to comply with tax and accounting regulations.
• Legal Holds: Data may be retained longer if required by law, regulation, legal proceedings, or to protect rights and safety.
• Backup Systems: Deleted data may persist in backup systems for up to 90 days before permanent deletion.
• Anonymized Data: We may retain anonymized, aggregated data indefinitely for analytics and research.

You can request deletion of your data at any time by contacting stelearn@outlook.fr. We will process deletion requests within 30 days, subject to legal retention requirements.

🔗 Third-Party Links & Services

Stelearn may contain links to third-party websites, apps, and services not operated by us. We are not responsible for the privacy practices of these third parties.

We strongly advise you to review the privacy policies of any third-party services you access through Stelearn. This Privacy Policy applies only to information collected by Stelearn.

When you connect third-party accounts (e.g., social media) to Stelearn, those platforms may share information with us according to their own privacy policies.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or in-app notification
• Request your consent if required by applicable law
• Provide a summary of key changes

We encourage you to review this Privacy Policy periodically. Your continued use of Stelearn after changes are posted constitutes acceptance of the updated policy.

📧 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

You can also contact us through the Support section in the Stelearn app or visit our Support Center for additional assistance.

🌍 Additional Information by Jurisdiction

European Union (GDPR)

EU residents have specific rights under GDPR, including the right to lodge a complaint with your local data protection authority. You can find your data protection authority at edpb.europa.eu.

California (CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt-out of any "sale" of personal information (which we don't engage in). You will not receive discriminatory treatment for exercising your CCPA rights.

United Kingdom

UK residents have rights similar to GDPR under the UK Data Protection Act 2018. Contact us using the details above to exercise your rights.